You have many rights as the parent of a child receiving early intervention services through the Birth to 3 Program. These rights are called Procedural Safeguards.
Services will be provided during the dispute resolution process, if you agree. Your child will continue to receive the services provided before the dispute was filed. If the dispute involves initial services, your child will receive any services that are not in dispute.
Confidentiality will be maintained during the dispute resolution process. Information will not be disclosed without your written consent. Only people who have a legitimate need for information related to your dispute will have access to information related to your child.
BIRTH TO 3 PROGRAM COMPLAINT
If you feel that the local or state Birth to 3 Program has violated a federal or state law, you may file a written complaint with the DHS. These are not complaints about services for an individual child, but are used when you believe the local or state program is not meeting an early intervention program requirement.
You should write your concerns to the Birth to 3 Program at the address below. Please include a statement describing the complaint and the facts upon which the complaint is based. After receiving your complaint, a Birth to 3 Program state staff member will investigate it. You will be notified within 60 days about what action, if any, will be taken.
Birth to 3 Program
Department of Health Services
1 W. Wilson Rm. 418
PO Box 7851
Madison WI 53707-7851
